dbtech Introduces Downtime Solution Tiers to Expand Access and Improve Scalability in Healthcare

29 January 2026

AUTHORED BY: Chloe Williams

dbtech is excited to launch new Downtime Solution tiers, designed to make downtime preparedness more accessible, predictable, and scalable for healthcare organizations of all sizes. The tiered structure supports everyone from small clinics to multi-location hospital systems, providing consistent protection while aligning costs more closely with real-world deployment needs.

As healthcare organizations face increasing operational complexity, downtime readiness requirements can vary widely based on facility size, number of clinical areas, and coverage expectations. dbtech’s new tiered model replaces a one-size-fits-all approach with a clear, easy-to-understand structure that helps organizations adopt the right level of downtime coverage now, and scale as their needs evolve.

“Downtime isn’t a ‘big hospital’ problem or a ‘small clinic’ problem, it’s a healthcare problem,” said Phil Sullivan, Account Executive at dbtech. “These new tiers make it easier for organizations to confidently invest in downtime preparedness with pricing that’s straightforward, scalable, and aligned to the number of stations they actually need.”

dbtech’s Downtime Solution is an on-premise backup system that duplicates EHR data and runs continuously, enabling healthcare teams to maintain access to critical information during both expected and unexpected outages. Our solution integrates with any EHR and provides dependable coverage that supports clinical continuity when systems go down.

New Downtime Pricing Tiers

dbtech’s Downtime Solution tiers are based on the number of downtime stations required + implementation fees.

Tier # of Downtime Stations Monthly Price
Tier 1 3-5 $299
Tier 2 6 – 10 $149 
Tier 3 11+ $99

 

Implement Downtime Protection Today

Downtime events can cost healthcare organizations thousands to millions of dollars in lost productivity, delayed patient care, and operational disruption, especially when teams lose access to critical EHR data. dbtech’s Downtime Solution is a cost-effective, reliable safeguard that’s easy to implement and built to help organizations avoid interruptions when it matters most. Talk to our team to learn more about the right tier for your organization, because can you afford not to act?

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