News
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FAQ Friday: Does dbtech Work If the Internet Is Also Down?
Does dbtech Work If the Internet Is Also Down? Yes. This is one of the most important architectural distinctions between dbtech and cloud-based downtime solutions, and it is a question every healthcare organization should ask before purchasing any downtime product. The scenario where both the EHR and the internet go down simultaneously is more common […]
July 17, 2026
The Top Five Reasons Healthcare Organizations Delay Downtime Preparedness and Why Each Costs More Than the Solution
Downtime preparedness is one of those investments that almost every healthcare IT leader acknowledges is necessary and almost none prioritizes until something forces the issue. The pattern is consistent across organizations of every size and type: the risk is understood, the solution exists, and the purchase keeps getting deferred. The reasons given for the delay […]
July 14, 2026
Why Smart Interactive eForms Are Better Than Static PDFs for Downtime Procedures
When healthcare organizations move away from paper-based downtime procedures, the first instinct is often to replace paper forms with PDFs. It feels like progress. The forms are digital. They can be stored on a shared drive or loaded onto a tablet. Staff can type into them rather than writing by hand. The organization can check […]
Downtime Documentation and HIPAA: What You Are Required to Have in Writing
HIPAA compliance during an EHR downtime event is an area where many healthcare organizations have significant gaps, often without realizing it. The conversation about HIPAA and downtime tends to focus on the obvious risk: if patient data is exposed or breached during an outage, HIPAA breach notification obligations may be triggered. That risk is real […]
How Downtime Affects the ICU and What High-Acuity Units Need in a Backup Plan
Every hospital department feels the impact of an EHR outage. The ICU feels it most acutely. The patients in an intensive care unit are, by definition, the most medically complex and clinically unstable in the facility. The workflows that sustain them, continuous vital sign documentation, real-time medication titration, ventilator management, multi-provider coordination, and hour-by-hour clinical […]
How Outpatient Clinics Can Prepare for Downtime Without a Dedicated IT Team
Outpatient clinics occupy an interesting and often overlooked position in the healthcare downtime conversation. They are not hospitals. They do not have 30-person IT departments, dedicated downtime coordinators, or the operational infrastructure that large health systems use to manage EHR outages. But they are just as dependent on their EHR as any inpatient facility, and […]
FAQ Friday: What Happens to Data Collected in dbtech When the EHR Comes Back Online?
What Happens to Data Collected in dbtech When the EHR Comes Back Online? This question gets to the heart of what separates a real downtime solution from a simple backup. The ability to continue registering patients and documenting care during an outage only delivers full value if that data flows cleanly back into the EHR […]
July 10, 2026
Why EHR Downtime Is Getting More Frequent and What Healthcare Organizations Can Do About It
A decade ago, most hospital IT teams treated EHR downtime as an infrequent event, something that happened a few times a year during planned maintenance windows or the occasional unexpected server failure. The assumption was that downtime was manageable because it was rare. That assumption no longer reflects the reality of the current operating environment. […]
July 6, 2026
Why Patient Safety and Downtime Preparedness Are the Same Conversation
Patient safety in healthcare is typically framed around clinical practices: medication administration protocols, surgical checklists, fall prevention programs, infection control procedures. These are the domains where errors happen and where quality improvement efforts are concentrated. What rarely appears on the patient safety agenda, despite evidence that it belongs there, is EHR downtime preparedness. The framing […]
How to Run a Downtime Drill That Actually Tests Your Real Gaps
Most healthcare organizations that run downtime drills come away feeling reasonably good about their preparedness. The workstations came on. Staff accessed the system. The census was visible. The drill ended, the EHR came back online, and the team moved on. The problem is that most downtime drills are designed to demonstrate that the technology works, […]
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