Downtime Solutions

Be Prepared for EHR and Network Downtime Events

Modern healthcare depends on the collection and accessibility of reliable and timely patient information, yet EHR and network downtimes are inevitable and often occur without notice due to software updates, hardware failures and ransomware. Whether you are using Epic, Cerner, Meditech, or another EHR your hospital should include an EHR Downtime Solution as part of your disaster recovery plan.

DB Technology’s Downtime Solutions Ease the Pain

Access critical patient data

Register patients using eforms to ensure data validation

Access to patient history during Downtime patient registration

Scan & eSign Electronic Forms of your own design

Rapid recovery – All registrations, images & eForms are integrated with the EHR using HL7

BENEFITS

  • Increases Patient Safety
  • Allows Patient Workflows to Continue
  • Reduces Errors
  • Saves Money & Time

    Access to Patient Information

    Downtime Workstations are established in pre-defined areas and updated throughout the day with information your staff has identified as necessary, providing secure access to the most recent patient information during both EHR and Network downtime events.

    Downtime Registration Without Paper

    No more paper registrations. Downtime Workstations enable users to register new encounters by integrating with your EHR’s patient history and downtime encounter numbers. Registrars look-up patients to establish the correct MRN and complete the registration with all of the established data input rules. Driver’s licenses, insurance cards and any other patient document can also be scanned during the downtime registration process.

    This increases the quality of your data collection processes, saves time, improves patient safety, and helps prevent treatment delays.

    Customized Registration Forms

    Along with the ability to perform downtime registrations, our Downtime Solution also provides a complete electronic forms (eForms) library. Registration staff will launch required forms, such as waivers, surgical releases, and financial responsibility from their Downtime Workstations, and complete the process with electronic patient signatures. Labels and wristbands can also be printed with embedded patient data and bar-code.

    The DB Technology Downtime Solution increases the speed of downtime patient registration by eliminating slow paper-bound workflows.

    Customized Registration Forms

    Along with the ability to perform downtime registrations, our Downtime Solution also provides a complete electronic forms (eForms) library. Registration staff will launch required forms, such as waivers, surgical releases, and financial responsibility from their Downtime Workstations, and complete the process with electronic patient signatures. Labels and wristbands can also be printed with embedded patient data and bar-code.

    The DB Technology Downtime Solution increases the speed of downtime patient registration by eliminating slow paper-bound workflows.

    Rapid Recovery

    Once the downtime event is over, DB Technology’s Downtime Solution updates the EHR with all new registration information using HL7. This rapid recovery saves time and money since personnel will be freed from re-keying registration information from paper forms or scanning photocopied documents It also eliminates the problems and errors associated with manually re-keying information from handwritten paper forms.

    WATCH A SHORT VIDEO ON DB TECHNOLOGY’S DOWNTIME SOLUTIONS

    Want to learn more about Downtime Solutions? Please call us at (732) 882-0200 or contact us online by completing the form below