Downtime doesn’t just slow down charting, it can disrupt the workflows your teams rely on to keep patients moving safely through care.
That’s why one of the most common questions we hear is: Can the dbtech Downtime Solution be customized to trigger specific workflow automations during an outage?
Yes. dbtech’s Downtime Solution can be configured to trigger specific workflow automations during an outage, helping your teams keep critical processes running, even when your primary systems are down.
Why Downtime Workflow Automation Matters During an EHR Outage
When an EHR, registration system, or connected clinical tools go offline, the impact is immediate:
- Patient intake gets delayed
- Staff scramble for manual workarounds
- Labels and wristbands become harder to produce
- Errors and rework increase under pressure
In these moments, healthcare teams don’t just need access to information, they need workflows that continue functioning without added steps or confusion.
Examples of Downtime Workflow Automations Supported by dbtech
dbtech can configure downtime workflows to support real-world needs during an outage.
One example: printing armbands to a local printer automatically during downtime.
This helps ensure patient identification workflows stay consistent, even when systems are unavailable, reducing delays and minimizing risk during high-stress situations.
Custom Downtime Workflow Automation Configuration for Hospitals and Clinics
Every healthcare organization runs a little differently. Your workflows depend on things like:
- Facility size and department structure
- How many clinical areas need coverage
- Printer locations and local device setup
- How downtime procedures are handled today
That’s why dbtech’s Downtime Solution is designed to be configurable, allowing organizations to align downtime workflows with their existing operational process rather than forcing teams to adapt on the fly.
Downtime Workflow Automation Capabilities in dbtech Downtime Solution
dbtech’s Downtime Solution can be customized to trigger workflow automations during an outage, including automations like printing armbands to a local printer when downtime occurs.
If your team wants downtime readiness that goes beyond accessing forms and actually helps keep operations moving. Reach out to the dbtech team to discuss your downtime requirements and configuration options.