What Happens to My EHR System During a Network Downtime?

2 January 2026

AUTHORED BY: Chloe Williams

Network downtime can be stressful for clinical and IT teams, especially when access to patient information is critical. At dbtech, our downtime solution is designed to keep care moving, even when primary systems are unavailable.

Automatic Switch to Backup Systems

When a network or EHR outage occurs, dbtech’s solution automatically switches to a secure backup environment. This ensures clinicians still have access to essential patient data without manual intervention or delays.

Continued Access to Critical Patient Information

During downtime, care teams can view and document key clinical information needed to safely treat patients. This minimizes disruption to workflows and helps maintain continuity of care until systems are fully restored.

Seamless Transition Back to the EHR

Once the network is back online, data captured during downtime can be synchronized back to the EHR, reducing rework and supporting accurate records.

Implement dbtech to Avoid Downtime 

Don’t wait for the next outage to test your downtime readiness. Contact dbtech today to learn how our downtime solution can help protect patient care, support clinicians, and keep operations running smoothly, no matter what happens to your network.

Want to learn more? Fill out the form below and a representative will call you ASAP!