Downtime Two Ways: Solutions for System & Network Outages

28 June 2023

AUTHORED BY: DB Technology

In today’s fast-paced healthcare industry, EHR and network downtime can be a frustrating but inevitable reality. These disruptions lead to financial losses and, more importantly, can significantly impact patient care. Therefore, healthcare organizations must have comprehensive downtime solutions that can easily accommodate planned or unplanned downtime, regardless of its level or severity. dbtech understands that every second counts when it comes to healthcare operations. That’s why our downtime solutions offer two methods to tackle downtime events: system outages and network outages. This post will discuss how these solutions work to ensure your organization has access to critical information throughout network and system downtime events.

System vs. Network Outage: What’s the Difference?

Although both system outages and network outages can disrupt healthcare operations, they vary in terms of the level of severity and impact. System outages, although frustrating, do not necessarily have to result in a catastrophe. However, network outages can bring everything to a screeching halt, impacting everyone within the organization. The key difference between the two is the level of access to information. Without a functioning network, even the most robust system is rendered useless. Therefore, ensuring that healthcare organizations have comprehensive downtime solutions is crucial to keep operations running smoothly.

dbtech’s Downtime Solutions in Action

dbtech provides comprehensive downtime solutions catering to system and network outages. Let’s take a closer look at how they work.

In Cases of System Outage

When system outages cause downtime, dbtech’s downtime solution empowers healthcare organizations to access and share critical information in real-time, despite the disruption. Our solution allows adding, editing, and sharing documents across the network, ensuring that necessary forms can be printed, signatures can be captured electronically, and data can be effortlessly exported to other systems.

In Cases of Network Outage

For downtimes caused by network outages, dbtech’s downtime solution utilizes predefined “Downtime Workstations.” The solution is designed to retrieve information that may not otherwise be accessible. Each workstation has the application and all necessary data locally installed and updated at intervals to ensure that patient information remains up-to-date and easily accessible.

dbtech for Downtime: Providing Lasting Solutions that Support Care Continuity 

dbtech’s downtime solutions enable healthcare organizations to maintain productivity and care continuity during planned or unplanned system and network outages. Containing the ability to access and share real-time information during system outages and enabling the retrieval of critical information during network outages, our solutions ensure that organizations are equipped with the tools they need to remain operational despite any disruptions. Contact us today to learn how dbtech can help you tackle downtime events. 

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