by Chloe Williams | Sep 3, 2026 | Downtime
Healthcare organizations purchase cyber liability insurance with the general understanding that it provides protection against the financial consequences of a data breach or ransomware attack. Many also carry business interruption coverage that is intended to...
by Chloe Williams | Sep 3, 2026 | Downtime
Dialysis centers are among the most medically complex outpatient environments in healthcare. Three times per week, patients whose kidneys have failed arrive for treatments that are not optional and cannot be delayed without serious clinical consequences. The treatment...
by Chloe Williams | Sep 3, 2026 | eForms
The first thing most patients experience when they interact with a healthcare organization is a clipboard. A stack of forms. The same demographic information they provided last time, and the time before that. A consent form written in language that requires a law...
by Chloe Williams | Sep 3, 2026 | Downtime
Risk assessments in healthcare are subject to a persistent bias toward comfort. The team conducting the assessment knows the organization, wants to believe the organization is reasonably prepared, and interprets ambiguous evidence in the direction that produces a...
by Chloe Williams | Sep 3, 2026 | Downtime
Most healthcare organizations would describe their downtime preparedness program as adequate. The workstations exist. There is a policy document. Staff have been trained at some point. Drills have been conducted at some point. The system is running. From the outside,...
