by Chloe Williams | Oct 2, 2026 | Downtime
This is one of the most important questions a revenue cycle team should ask when evaluating any downtime solution, and it is one that many organizations do not think to ask until after an outage has revealed the problem firsthand. The downtime period is not just a...
by Chloe Williams | Sep 30, 2026 | eForms
The healthcare downtime conversation is almost entirely internal. IT teams talk about recovery time objectives. Clinical leaders talk about medication safety. Finance teams talk about revenue cycle disruption. The patient, who is sitting in a registration area being...
by Chloe Williams | Sep 30, 2026 | Downtime
The decision to convert from paper forms to eForms is almost always made for the right reasons: to reduce manual re-entry, improve documentation completeness, support downtime continuity, and create a better patient experience. The implementation that follows is...
by Chloe Williams | Sep 30, 2026 | Downtime
Most healthcare downtime preparedness discussions focus on the organizational level: the policy, the technology deployment, the executive sponsors, the IT team’s responsibilities. This organizational-level governance is necessary. It establishes the framework,...
by Chloe Williams | Sep 30, 2026 | Downtime
Strategic planning in healthcare is where organizational priorities get set, resources get allocated, and the commitments that shape the coming year get made. It is also where downtime preparedness consistently fails to appear. IT leaders who want budget for downtime...
