by Chloe Williams | Jun 24, 2026 | Downtime
Most healthcare organizations have a downtime policy. It was written at some point during an accreditation preparation cycle, reviewed by the compliance team, and filed in the policy management system. Whether it reflects how the organization actually operates during...
by Chloe Williams | Jun 24, 2026 | Downtime
One of the most common misconceptions in healthcare IT is the belief that having a robust data backup strategy means the organization is prepared for an EHR downtime event. It is an understandable assumption. Backup and downtime both live in the operational resilience...
by Chloe Williams | Jun 22, 2026 | Uncategorized
When an EHR goes offline, the clinical teams who feel it first and most directly are nurses. They are at the bedside administering medications, documenting assessments, managing patient flow, and fielding questions from physicians who also cannot access the system....
by Chloe Williams | Jun 22, 2026 | Downtime
In acute care hospitals, the conversation about EHR downtime tends to focus on clinical impact: medication access, patient registration, and care documentation. In long-term care, the stakes extend equally into the revenue cycle. In an operating environment defined by...
by Chloe Williams | Jun 22, 2026 | Downtime
Critical access hospitals carry enormous responsibility. They are often the only source of acute care for the rural communities they serve, and their patients have nowhere else to go when care is needed. The clinical stakes during an EHR downtime event are exactly as...