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Downtime and the Revenue Cycle: What Billing Teams Must Do the Moment the System Goes Down

Downtime and the Revenue Cycle: What Billing Teams Must Do the Moment the System Goes Down

by Chloe Williams | May 13, 2026 | Downtime

The Revenue Cycle Is One of Downtime’s Biggest Casualties When an EHR goes down, the clinical conversation dominates: how do nurses document vital signs? Can physicians access historical patient data like lab results and medication administration reports? But...
What Your Downtime Plan Is Missing (and Most Organizations Don’t Know It)

What Your Downtime Plan Is Missing (and Most Organizations Don’t Know It)

by Chloe Williams | May 13, 2026 | Downtime

The Downtime Plan That Fails When You Need It Most Most healthcare organizations have some form of a downtime plan. A binder. A set of printed forms. A policy document last updated two EHR versions ago. A SharePoint folder nobody can find when the system is down....
How dbtech Integrates with Different EHRs to Reduce Downtime Risk

How dbtech Integrates with Different EHRs to Reduce Downtime Risk

by Chloe Williams | May 13, 2026 | Downtime

One Downtime Solution, Any EHR One of the most common questions healthcare organizations ask before evaluating a downtime solution is: will it work with our EHR? It’s a fair question, and for many IT teams, EHR compatibility is the deciding factor in whether a...
What a 15-Minute Outage Actually Costs: A Department-by-Department Breakdown

What a 15-Minute Outage Actually Costs: A Department-by-Department Breakdown

by Chloe Williams | May 13, 2026 | Downtime

Fifteen Minutes Doesn’t Sound Like Much. Until You Add It Up. When healthcare IT teams present the case for a downtime solution to finance and executive leadership, they often hear a version of the same objection: “Our outages are usually short. Is it...
FAQ Friday: What Happens to Data Captured During Downtime Once the EHR Comes Back Online?

FAQ Friday: What Happens to Data Captured During Downtime Once the EHR Comes Back Online?

by Chloe Williams | May 8, 2026 | FAQ Friday

Data captured during a downtime event is not lost or left behind. dbtech’s Downtime Solution includes a structured, automated recovery process that ensures all information collected while your EHR was unavailable is transferred back into your primary system once...
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