by Chloe Williams | Aug 14, 2026 | Downtime
Yes, and post-outage reporting for leadership is one of the most underutilized capabilities of a well-implemented downtime program. Most organizations focus their downtime preparedness investment on the during-outage experience: keeping workstations running,...
by Chloe Williams | Aug 11, 2026 | Downtime
Ask most healthcare IT directors who owns downtime preparedness at their organization and the answer is almost always the same: IT does. The servers are in the data center. The HL7 interface is managed by the integration team. The vendor relationship belongs to IT...
by Chloe Williams | Aug 11, 2026 | Downtime
Healthcare IT budgets are competitive environments. Every line item competes against every other line item for a fixed pool of capital and operational funds. Security upgrades, EHR optimization projects, infrastructure refreshes, and clinical technology investments...
by Chloe Williams | Aug 11, 2026 | Downtime
Every healthcare IT team knows what a Recovery Time Objective is. It is the maximum acceptable duration of a system outage before the organization considers the disruption to have moved from manageable to critical. In theory, the RTO drives the investment decisions...
by Chloe Williams | Aug 11, 2026 | Downtime
The hospitalist model of care is built on continuous, high-volume EHR interaction. Hospitalists are documenting admissions, writing orders, reviewing labs and imaging, discharging patients, and managing active clinical problems across a large panel of patients...
by Chloe Williams | Aug 7, 2026 | Downtime
Walk-in patients who arrive during an EHR outage are one of the most practically challenging scenarios for registration and clinical staff. Unlike established patients whose demographic information, MRN, and medical history are already in the downtime workstation from...
