by Chloe Williams | Nov 2, 2026 | Downtime
Most downtime programs are judged by their first year, and the first year is the hardest and most expensive one. The integration is being built, the forms library is being created, staff are learning an unfamiliar system, and the first drill is surfacing gaps nobody...
by Chloe Williams | Oct 30, 2026 | Downtime
Can dbtech Support a Downtime Event That Begins During a Shift Change? Yes, and a downtime event that begins during a shift change is one of the scenarios that most effectively reveals gaps in a preparedness program that are invisible under normal conditions. It is...
by Chloe Williams | Oct 27, 2026 | Downtime, eForms
Telehealth’s rapid expansion into mainstream healthcare delivery has created a documentation and continuity challenge that did not exist at scale five years ago. When an EHR goes offline during an in-person encounter, the patient is physically present with a clinical...
by Chloe Williams | Oct 27, 2026 | Downtime
Getting budget for a downtime preparedness program is hard. Keeping it year after year requires something more than a budget request. It requires building and maintaining board-level understanding of what the program does, why it matters, and what the evidence shows...
by Chloe Williams | Oct 27, 2026 | Downtime
External downtime assessments have real value, particularly the objectivity that comes from having someone evaluate the program who was not involved in building it. But external assessments also have a cost in both time and money that is not always available when a...
