by Chloe Williams | Sep 3, 2026 | Downtime
Most healthcare organizations would describe their downtime preparedness program as adequate. The workstations exist. There is a policy document. Staff have been trained at some point. Drills have been conducted at some point. The system is running. From the outside,...
by Chloe Williams | Aug 28, 2026 | Downtime
Yes, and partial outages are actually more common than full facility-wide outages, which makes this a question worth answering in detail. A full EHR outage where every module and every connected system goes dark simultaneously is one scenario. A partial outage, where...
by Chloe Williams | Aug 25, 2026 | Downtime
The healthcare workforce crisis is the defining operational challenge of this decade. Nursing shortages, physician burnout, high turnover among registration and clinical support staff, and the difficulty of replacing experienced workers who leave have created an...
by Chloe Williams | Aug 25, 2026 | Downtime
The conversation about environmental, social, and governance factors in healthcare has expanded significantly in recent years. Investors, rating agencies, regulators, and community stakeholders are applying ESG frameworks to healthcare organizations with increasing...
by Chloe Williams | Aug 25, 2026 | eFolders
Health Information Management departments are responsible for the integrity, completeness, and accessibility of the patient health record across its entire lifecycle. During normal operations, that responsibility is complex enough. During an EHR downtime event, it...