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How to Talk to Your Board About EHR Downtime Risk Without Losing the Room
Presenting EHR downtime risk to a hospital board is a communication challenge as much as it is a financial or operational one. Board members are not healthcare IT experts. They do not understand HL7 interfaces, recovery time objectives, or the difference between a data backup and a downtime solution. What they do understand is fiduciary […]
August 5, 2026
Managing Downtime Preparedness Across Multiple Facilities from a Single IT Team
Managing downtime preparedness across a single hospital is a substantial operational commitment. Managing it across five, ten, or fifteen locations from a centralized IT team is a different problem of considerably greater complexity. Each additional site multiplies the number of workstations to maintain, the number of HL7 integrations to monitor, the number of staff populations […]
How to Build a Downtime Solution RFP: What IT Directors Should Be Asking
Most healthcare software RFPs are built around feature checklists. Does the system do X? Does it support Y? Can it integrate with Z? This approach produces adequate results when selecting software that supports normal operations, where the full feature set is exercised regularly and deficiencies become apparent quickly through daily use. For downtime solutions, the […]
How Downtime Affects the Charge Nurse Role and What Leadership Needs to Know
In any nursing unit, the charge nurse is the operational center of gravity. They manage patient assignments, coordinate with physicians, handle staffing challenges, respond to escalations, and serve as the first line of communication between the unit and nursing leadership. They do all of this simultaneously, continuously, and with an awareness of everything happening across […]
FAQ Friday: How Does dbtech Handle Planned Downtime Windows for EHR Upgrades?
How Does dbtech Handle Planned Downtime Windows for EHR Upgrades? Planned downtime is a different kind of challenge than unplanned downtime, and in one important way it is actually an advantage: you know it is coming. That advance notice changes the preparation equation entirely and gives healthcare organizations the opportunity to get far more value […]
July 31, 2026
How to Evaluate Whether Your Downtime Policy Would Survive a Real Survey Finding
Most healthcare organizations that have been through an accreditation survey have a downtime policy. It was written or updated in the months before the survey, reviewed by the compliance team, and filed in the policy management system. The surveyor asked about it, someone produced it, and the organization moved on. What most organizations do not […]
July 27, 2026
How to Create a Downtime Communication Plan That Keeps Everyone Informed During an Outage
When an EHR goes offline, two problems emerge simultaneously. The first is operational: clinical and administrative workflows need to shift to backup procedures. The second is informational: every person in the organization who depends on the EHR needs to know what is happening, what to do, and when to expect resolution. The operational problem gets […]
How Downtime Affects Maternal and Labor and Delivery Units Specifically
Every clinical unit in a hospital has something to lose when the EHR goes offline. Labor and delivery has more to lose than most. The combination of high clinical acuity, time-sensitive decision-making, two patients in every encounter rather than one, and the emotional weight of a birth event creates a downtime environment unlike any other […]
FAQ Friday: Can dbtech Support Multiple Departments with Different Downtime Workflows?
Can dbtech Support Multiple Departments with Different Downtime Workflows? Yes, and this is one of the features that makes dbtech particularly well suited for hospital environments where the downtime needs of the ED, nursing units, pharmacy, registration, and other departments are genuinely different from each other. A one-size-fits-all downtime approach creates friction in every department […]
July 24, 2026
How dbtech Supports Ambulatory Clinics Running Smaller EHR Platforms
The healthcare downtime conversation is dominated by the large EHR platforms. Epic goes down at a major health system. Cerner experiences a connectivity issue across a hospital network. MEDITECH undergoes a planned upgrade window. These events are visible, well-documented, and drive most of the investment in downtime preparedness infrastructure. What gets far less attention is […]
July 20, 2026
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