Yes. The dbtech Downtime Solution is specifically engineered to function without an internet connection, ensuring your clinical teams maintain access to critical patient data and workflows even during a complete network outage.
Designed for the Worst-Case Scenario
Healthcare organizations cannot afford to assume internet connectivity will always be available during a downtime event. Ransomware attacks, natural disasters, and infrastructure failures can all sever both your EHR system and your internet access simultaneously. The dbtech Downtime Solution accounts for this reality by operating independently of an internet connection, using locally stored patient data that is continuously synchronized while the network is available.
How Offline Access Works
When the network is operational, dbtech continuously receives and stores patient information, typically via HL7. This can include census data, medication administration records (MAR), and encounter details, directly onto designated downtime workstations. These workstations act as local repositories of critical patient data. When an outage occurs, staff can immediately access the information stored on those workstations without any dependency on the internet or the primary EHR system.
Workstations Available in Pre-Defined Areas
Downtime workstations are established in pre-defined areas throughout your facility, ensuring access exactly where your clinical and administrative teams need it most. Each workstation maintains a current snapshot of patient data, so staff are never left without the information they need to provide continuity of care.
Electronic Workflows Continue During Offline Events
Beyond just viewing patient data, staff can continue to perform electronic workflows even when completely offline. dbtech’s Downtime Solution supports patient registration, electronic forms, barcode wristband and label printing, consent form capture, and document scanning, all without requiring an internet connection. This eliminates the need to revert to paper-based workflows and the errors that come with them.
Recovery Is Just as Seamless
Once connectivity is restored, dbtech facilitates rapid recovery by syncing all data collected during the downtime event back to your EHR using HL7 and document export. No data is lost, and staff do not need to manually re-enter information that was captured during the outage.
Want to learn more about how dbtech keeps your facility running no matter what? Contact the dbtech team about the Downtime Solution.