FAQ Friday: Is the Downtime Solution Compatible With Our Existing EHR System?

10 April 2026

AUTHORED BY: Chloe Williams

Yes. The dbtech Downtime Solution is designed to be compatible with all major EHR systems, ensuring healthcare organizations can implement it without disrupting existing clinical workflows or requiring significant IT changes.

Built for the EHR Systems You Already Use

dbtech works seamlessly alongside leading EHR platforms including EPIC, Cerner, MEDITECH, and others. Regardless of which system your organization uses, dbtech integrates without requiring custom development or modifications to your existing environment. Our customer base includes healthcare organizations actively using each of these EHR platforms.

Seamless Integration Without Workflow Disruption

One of the core principles of the dbtech Downtime Solution is that it should complement your existing workflows, not complicate them. Integration is designed to operate alongside your EHR without altering established clinical processes, so staff can adopt downtime procedures with minimal friction and no retraining of existing system habits.

Standards-Based Connectivity

dbtech connects to your EHR using standard integration methods, including HL7 messaging, to receive and synchronize patient and encounter data. This means your current EHR setup continues operating as expected while dbtech captures the information needed to support clinical teams during downtime events.

No Disruption to Live System Operations

Because dbtech operates independently during a downtime event, it does not interfere with your primary EHR during normal operations. When an outage occurs, staff transition to dbtech workflows smoothly, with access to the patient data and documentation tools they need until the primary system is restored.

A Proven Fit Across Diverse Health Systems

dbtech has implemented its Downtime Solution across healthcare organizations of varying sizes and EHR configurations. This breadth of real-world deployment means the solution has been validated across the EHR landscape, giving new customers confidence that compatibility concerns are already addressed.

Want to learn more? Contact the dbtech team about the Downtime Solution.

Want to learn more? Fill out the form below and a representative will call you ASAP!