by Chloe Williams | Aug 25, 2026 | Downtime
The conversation about environmental, social, and governance factors in healthcare has expanded significantly in recent years. Investors, rating agencies, regulators, and community stakeholders are applying ESG frameworks to healthcare organizations with increasing...
by Chloe Williams | Aug 25, 2026 | Downtime
Healthcare organizations change continuously. They acquire new facilities. They migrate to new EHR platforms. They add service lines, expand departments, and grow their patient volume. Their regulatory environment evolves. Their staff turns over. Their IT...
by Chloe Williams | Aug 25, 2026 | Downtime
Healthcare M&A activity has accelerated dramatically over the past decade. Health systems are acquiring hospitals, physician groups, specialty practices, and post-acute facilities at a pace that shows no signs of slowing. The due diligence processes that precede...
by Chloe Williams | Aug 21, 2026 | Downtime
A patient who is mid-procedure when the EHR goes offline is one of the most acute downtime scenarios a clinical team can face. Unlike a patient in a waiting room or a stable inpatient who can tolerate a brief pause in workflow, a patient on the operating table, in the...
by Chloe Williams | Aug 18, 2026 | Downtime
The decision to implement a downtime solution is often made at the organizational level. The decision about where to put the workstations first is made at the operational level, and it is frequently made without a rigorous framework for evaluating relative risk across...
by Chloe Williams | Aug 18, 2026 | Downtime
Every significant EHR downtime event is followed by some version of an organizational review. An email goes out summarizing what happened. A meeting is held. People describe what was difficult. Someone notes that the procedures need to be updated. The meeting ends,...
