by Chloe Williams | Jul 10, 2026 | Downtime
What Happens to Data Collected in dbtech When the EHR Comes Back Online? This question gets to the heart of what separates a real downtime solution from a simple backup. The ability to continue registering patients and documenting care during an outage only delivers...
by Chloe Williams | Jul 6, 2026 | Downtime
A decade ago, most hospital IT teams treated EHR downtime as an infrequent event, something that happened a few times a year during planned maintenance windows or the occasional unexpected server failure. The assumption was that downtime was manageable because it was...
by Chloe Williams | Jul 6, 2026 | Downtime
Patient safety in healthcare is typically framed around clinical practices: medication administration protocols, surgical checklists, fall prevention programs, infection control procedures. These are the domains where errors happen and where quality improvement...
by Chloe Williams | Jul 6, 2026 | Downtime
Most healthcare organizations that run downtime drills come away feeling reasonably good about their preparedness. The workstations came on. Staff accessed the system. The census was visible. The drill ended, the EHR came back online, and the team moved on. The...
by Chloe Williams | Jul 6, 2026 | Downtime
Most healthcare organizations think about downtime preparedness in the context of Joint Commission accreditation. The Joint Commission is visible, its standards are well documented, and the accreditation survey is a known event that organizations prepare for...
by Chloe Williams | Jul 6, 2026 | Downtime
The operating room is one of the most controlled environments in a hospital. Every instrument is counted. Every step in the surgical workflow is sequenced and verified. The margin for error is extraordinarily thin. When an EHR goes offline during or immediately before...
