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How IT Directors Can Build a Downtime Preparedness Program That Actually Sticks
Most healthcare IT directors have some version of a downtime program. There are workstations somewhere. There is a policy document in the system. Someone ran a drill at some point. The challenge is not starting a downtime preparedness program. The challenge is building one that actually sticks, one that remains current, tested, and functional over […]
July 6, 2026
How EHR Migration Affects Your Downtime Readiness and What to Do About It
EHR migrations are among the most complex and highest-risk projects a healthcare organization undertakes. The planning cycles are long, the resource demands are significant, and the potential for disruption during go-live is well understood. What is less frequently discussed is how an EHR migration affects downtime readiness, not just during the go-live window but throughout […]
What Is HL7 and Why Does It Matter for Healthcare Downtime Solutions?
When healthcare IT leaders evaluate downtime solutions, the conversation often focuses on the visible features: the workstation interface, the wristband printing, the form library. What often gets less attention is the underlying technology that makes all of those features useful in the first place. That technology is HL7, and without it, a downtime solution is […]
FAQ Friday: How Long Does It Take to Get dbtech Fully Implemented?
How Long Does It Take to Get dbtech Fully Implemented? This is one of the most common questions we hear from healthcare IT leaders evaluating downtime solutions, and it is often asked because organizations have been burned before by software implementations that took far longer than promised. The short answer is that most dbtech implementations […]
July 3, 2026
FAQ Friday: What’s the Best Way to Get Clinical Staff to Adopt eForms When They’re Used to Paper?
Focus on making eForms easier than paper, not just equivalent to it. Change management in clinical settings is notoriously difficult. Healthcare workers are busy, interruptions are constant, and any new tool that adds even a small amount of friction during a shift will face resistance. The good news is that when eForms are implemented thoughtfully, […]
June 26, 2026
What Happens to Lab Orders During EHR Downtime and How dbtech Keeps Workflows Moving
Of all the clinical workflows disrupted by an EHR outage, laboratory operations sit in a particularly precarious position. Lab orders sit at the intersection of physician decision-making, nursing execution, and clinical results that drive everything from medication adjustments to discharge decisions. When the EHR goes offline, the chain of communication that moves a lab order […]
June 24, 2026
How the C-Suite Should Think About EHR Downtime as an Operational Risk
EHR downtime tends to live on the IT team’s agenda. It is discussed in terms of server configurations, HL7 feeds, and recovery time objectives. The language is technical, the audience is small, and the implications for the broader organization rarely make it into the C-suite conversation until something goes wrong. That framing is a mistake. […]
How Registration Staff Can Keep Patient Access Moving During a System Outage
Registration staff are the first point of contact for every patient who walks through the door. They set the foundation for everything that follows in the care episode: the patient record, the wristband, the insurance verification, the encounter number. When the EHR goes offline, they are also the first people to feel the full weight […]
How to Build a Downtime Policy That Satisfies Your Compliance Team
Most healthcare organizations have a downtime policy. It was written at some point during an accreditation preparation cycle, reviewed by the compliance team, and filed in the policy management system. Whether it reflects how the organization actually operates during an outage, and whether it would satisfy a Joint Commission surveyor or CMS reviewer today, is […]
The Difference Between Data Backup and a True Downtime Solution
One of the most common misconceptions in healthcare IT is the belief that having a robust data backup strategy means the organization is prepared for an EHR downtime event. It is an understandable assumption. Backup and downtime both live in the operational resilience conversation. They both involve protecting data. They both get discussed in disaster […]
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