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by Chloe Williams

How to Build a Downtime Strategy That Works Across Multiple Locations

For single-hospital organizations, downtime planning is complicated enough. For multi-location health systems, those operating multiple hospitals, clinics, urgent care centers, and specialty practices, the challenge is exponentially more complex. A downtime event at one location can cascade across a shared network. EHR outages that affect a flagship hospital may simultaneously...


by Chloe Williams

How to Avoid Disaster Recovery

There is an uncomfortable truth in healthcare IT: most organizations spend far more time building disaster recovery plans than they do preventing disasters. The focus is on what to do after something goes wrong, not on how to ensure operations continue smoothly while it is happening. The most effective disaster...


by Chloe Williams

What Is Network Downtime? A Guide for Healthcare Organizations

If you work in healthcare IT, hospital administration, or clinical operations, you have almost certainly experienced network downtime. But what exactly is it, why does it happen, and, most importantly, what can healthcare organizations do to protect themselves when it does? What Is Network Downtime? Network downtime refers to any...


by Chloe Williams

FAQ Friday: Is the Downtime Solution Compatible With Our Existing EHR System?

Yes. The dbtech Downtime Solution is designed to be compatible with all major EHR systems, ensuring healthcare organizations can implement it without disrupting existing clinical workflows or requiring significant IT changes. Built for the EHR Systems You Already Use dbtech works seamlessly alongside leading EHR platforms including EPIC, Cerner, MEDITECH,...


by Chloe Williams

FAQ Friday: What Is Planned Downtime?

Planned downtime refers to a scheduled, pre-announced period during which systems, applications, or infrastructure are intentionally taken offline for maintenance, upgrades, or testing. Unlike unplanned downtime, it occurs with advance notice and gives healthcare organizations the opportunity to prepare staff, workflows, and contingency processes before access is interrupted. Scheduled Maintenance...


by Chloe Williams

What is Disaster Recovery?

Why Disaster Recovery Matters Today  A recent report shows that IT outages now cost businesses a median of $2 million per hour, underscoring how devastating downtime can be. This is especially critical for healthcare systems that rely on immediate access to patient data and clinical workflows.  When medical teams cannot...


by DB Technology

FAQ Friday: What Languages Does the dbtech Electronic Forms Solution Support?

Healthcare organizations serve increasingly diverse communities, making language accessibility a critical part of patient engagement and care delivery. dbtech’s electronic forms solution is designed with this reality in mind. Create Electronic Forms in Any Language dbtech’s electronic forms solution allows forms to be created in any language, giving healthcare organizations...


by DB Technology

FAQ Friday: How Does dbtech Handle HL7 Message Routing?

Capturing Incoming HL7 Messages Reliably dbtech is designed to reliably capture incoming HL7 messages from connected healthcare systems as soon as they are received. When a message enters the environment, the system immediately accepts and logs the transaction, ensuring no data is lost during high-volume periods or system interruptions. This...


by DB Technology

FAQ Friday: What Classifies as Unplanned Downtime?

Unplanned downtime refers to any unexpected interruption that prevents clinicians and staff from accessing the systems, tools, or information they need to deliver care. Unlike scheduled maintenance or planned system upgrades, unplanned downtime occurs without warning and can immediately disrupt clinical workflows, patient safety, and operational efficiency. Below is a...


by DB Technology

FAQ Friday: Do You Offer Any Training Programs for Staff?

dbtech offers comprehensive training programs to ensure healthcare staff are fully prepared to use our solutions with confidence. Because downtime preparedness and clinical documentation are critical to patient care, our training is designed to align with real-world workflows and operational needs. Virtual Training Options for Flexible Teams Our virtual training...


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