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What to Look for When Evaluating Downtime Solution Vendors
Choosing a downtime solution is not the same as choosing most other healthcare software. The stakes are different. Most software supports operations when things are going well. A downtime solution only matters when things have gone wrong, and at that moment, there is no time to discover that it does not actually do what you […]
June 22, 2026
How dbtech’s Tiered Pricing Makes Downtime Preparedness Scalable for Any Budget
For years, one of the most common reasons healthcare organizations gave for not having a dedicated downtime solution was cost. The perception that robust downtime preparedness required enterprise-level investment put it out of reach for smaller facilities and created a budget hurdle that delayed purchasing decisions at larger ones. dbtech’s tiered pricing model was designed […]
FAQ Friday: Which Hospital Departments Benefit Most from Workflow Automation?
The short answer: more than most organizations realize, and the biggest wins are often outside of clinical areas. Workflow automation in healthcare is frequently associated with clinical documentation or patient registration. But the departments that tend to see the most dramatic efficiency gains are often the ones spending the most time on manual, repetitive, paper-heavy […]
June 19, 2026
Introducing the Enhanced dbtech Downtime Dashboard
Healthcare IT teams know the challenge well: a downtime server exists, but visibility into whether it is actually ready when needed is limited. dbtech’s enhanced Downtime Dashboard changes that. The updated dashboard gives your team a centralized, real-time view of everything that keeps your downtime environment healthy and current, from workstation sync performance to HL7 […]
June 12, 2026
Patient Empowerment: The Role of EHR in Engaging Patients in Their Health
For decades, patients arrived at appointments with little more than a memory of their symptoms and a hope that their doctor had all the context needed to treat them well. That model is changing fast. Electronic health records have shifted the dynamic in a fundamental way, putting health information directly into the hands of the […]
How Emergency Departments Use dbtech Downtime Workstations When Every Minute Counts
In most hospital departments, an EHR outage is a serious disruption. In the emergency department, it is a crisis. The ED operates at a pace and with a level of acuity that leaves no room for manual workarounds. Every patient who walks through the door needs to be triaged quickly. Medications need to be ordered […]
The Difference Between EHR Downtime and a Ransomware Attack
When a hospital’s EHR system goes offline, the immediate experience looks similar regardless of the cause: screens go dark, workflows stop, staff reach for backup procedures, and administrators start making calls. That surface-level similarity leads many healthcare organizations to treat all downtime as the same problem requiring the same response. It does not. And treating […]
What a Business Continuity Plan Should Include for EHR Outages
Most healthcare organizations have a business continuity plan. Far fewer have a business continuity plan that actually holds up when the EHR goes offline. The gap between the two is significant. A general BCP might address physical disasters, staffing shortages, or infrastructure failures in broad terms. But EHR outages have specific operational and clinical impacts […]
FAQ Friday: Does dbtech Replace Your EHR Vendor’s Native Downtime Mode, or Work Alongside It?
dbtech works alongside your EHR’s native downtime mode and fills in the significant gaps it leaves behind. This is one of the most common questions we hear from organizations evaluating their downtime preparedness, and it’s a fair one. Epic, Cerner, MEDITECH, and other major EHR platforms do have some form of native downtime functionality built […]
FAQ Friday: Can Downtime Workstations Support Barcode Scanning for Patient Identification?
Yes, and it’s one of the most important safety features your downtime setup should have. When an EHR goes down, one of the first concerns for clinical staff isn’t just accessing patient data, it’s making sure the right data is applied to the right patient. Misidentification errors are among the most dangerous in healthcare, and […]
June 5, 2026
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