by Chloe Williams | Jun 12, 2026 | Downtime
In most hospital departments, an EHR outage is a serious disruption. In the emergency department, it is a crisis. The ED operates at a pace and with a level of acuity that leaves no room for manual workarounds. Every patient who walks through the door needs to be...
by Chloe Williams | Jun 12, 2026 | Downtime
When a hospital’s EHR system goes offline, the immediate experience looks similar regardless of the cause: screens go dark, workflows stop, staff reach for backup procedures, and administrators start making calls. That surface-level similarity leads many...
by Chloe Williams | Jun 12, 2026 | Downtime
Most healthcare organizations have a business continuity plan. Far fewer have a business continuity plan that actually holds up when the EHR goes offline. The gap between the two is significant. A general BCP might address physical disasters, staffing shortages, or...
by Chloe Williams | Jun 2, 2026 | Downtime
Every healthcare organization that relies on an electronic health record system has the same vulnerability: what happens when it goes offline? Whether it is a planned maintenance window, an unexpected server failure, a ransomware incident, or a network outage, EHR...
by Chloe Williams | May 27, 2026 | Downtime
Recovering from an EHR downtime event is often more complex than the outage itself. While the technology failure may last hours, the operational aftermath can stretch for days if your organization does not have clear recovery strategies in place. Data captured on...
by Chloe Williams | May 27, 2026 | Downtime
When a hospital’s electronic health record system goes offline, even for a few minutes, the consequences can ripple across every department. Nurses lose access to medication records. Registration staff cannot admit new patients. Clinical documentation grinds to...
