by Chloe Williams | Jul 27, 2026 | Downtime
When an EHR goes offline, two problems emerge simultaneously. The first is operational: clinical and administrative workflows need to shift to backup procedures. The second is informational: every person in the organization who depends on the EHR needs to know what is...
by Chloe Williams | Jul 27, 2026 | Document Management
When an EHR outage ends and the system is restored, most healthcare organizations treat the event as closed. The IT team issues a communication that normal operations have resumed. Clinical staff return to the EHR. The backlog of downtime-period documentation gets...
by Chloe Williams | Jul 27, 2026 | Downtime
Every clinical unit in a hospital has something to lose when the EHR goes offline. Labor and delivery has more to lose than most. The combination of high clinical acuity, time-sensitive decision-making, two patients in every encounter rather than one, and the...
by Chloe Williams | Jul 24, 2026 | Downtime
Can dbtech Support Multiple Departments with Different Downtime Workflows? Yes, and this is one of the features that makes dbtech particularly well suited for hospital environments where the downtime needs of the ED, nursing units, pharmacy, registration, and other...
by Chloe Williams | Jul 20, 2026 | Downtime
The healthcare downtime conversation is dominated by the large EHR platforms. Epic goes down at a major health system. Cerner experiences a connectivity issue across a hospital network. MEDITECH undergoes a planned upgrade window. These events are visible,...
