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How to Build a Downtime Solution RFP: What IT Directors Should Be Asking

How to Build a Downtime Solution RFP: What IT Directors Should Be Asking

by Chloe Williams | Aug 5, 2026 | Downtime

Most healthcare software RFPs are built around feature checklists. Does the system do X? Does it support Y? Can it integrate with Z? This approach produces adequate results when selecting software that supports normal operations, where the full feature set is...
How eFolders Improve Document Retrieval Across Clinical and Administrative Departments

How eFolders Improve Document Retrieval Across Clinical and Administrative Departments

by Chloe Williams | Aug 5, 2026 | Document Management, eForms

Every healthcare organization has a document retrieval problem. It may not be recognized as a problem because it has been present long enough to feel normal. Staff know that finding a specific document requires knowing which shared drive it was saved to, whether it...
How Downtime Affects the Charge Nurse Role and What Leadership Needs to Know

How Downtime Affects the Charge Nurse Role and What Leadership Needs to Know

by Chloe Williams | Aug 5, 2026 | Downtime

In any nursing unit, the charge nurse is the operational center of gravity. They manage patient assignments, coordinate with physicians, handle staffing challenges, respond to escalations, and serve as the first line of communication between the unit and nursing...
FAQ Friday: How Does dbtech Handle Planned Downtime Windows for EHR Upgrades?

FAQ Friday: How Does dbtech Handle Planned Downtime Windows for EHR Upgrades?

by Chloe Williams | Jul 31, 2026 | Downtime

How Does dbtech Handle Planned Downtime Windows for EHR Upgrades? Planned downtime is a different kind of challenge than unplanned downtime, and in one important way it is actually an advantage: you know it is coming. That advance notice changes the preparation...
How to Evaluate Whether Your Downtime Policy Would Survive a Real Survey Finding

How to Evaluate Whether Your Downtime Policy Would Survive a Real Survey Finding

by Chloe Williams | Jul 27, 2026 | Downtime

Most healthcare organizations that have been through an accreditation survey have a downtime policy. It was written or updated in the months before the survey, reviewed by the compliance team, and filed in the policy management system. The surveyor asked about it,...
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