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FAQ Friday: What Happens to Downtime Workstation Data After a Full Facility Power Outage?
A full facility power outage is a meaningfully different scenario from an EHR-only outage, and it raises specific questions about what happens to the downtime workstations and the patient data they contain when power is lost. The answer depends on several factors related to the facility’s power infrastructure and the configuration of the downtime workstation […]
October 16, 2026
What Downtime Preparedness Looks Like at Organizations That Have Never Had a Major Outage
There is a specific and recognizable pattern in how healthcare organizations that have never experienced a major EHR outage approach downtime preparedness. The policy exists and has been reviewed within the past year. The workstations are deployed and appear to be running. Staff completed downtime training at some point during their orientation. The organization passed […]
October 13, 2026
How to Stress Test Your Downtime Program Before an Actual Event Does It for You
A downtime drill that is announced two weeks in advance, conducted during a low-volume period, staffed by the most experienced permanent employees, and focused on confirming that the technology turns on is not a stress test. It is a demonstration. It confirms that the program works under the conditions most favorable to it working and […]
How to Incorporate Downtime Preparedness Into Your Annual Strategic Planning Cycle
Strategic planning in healthcare is where organizational priorities get set, resources get allocated, and the commitments that shape the coming year get made. It is also where downtime preparedness consistently fails to appear. IT leaders who want budget for downtime programs submit requests through the normal budget process. Compliance teams who identify downtime gaps include […]
How to Build a Patient-Facing Digital Intake Experience That Works Before, During, and After a Downtime Event
The investment healthcare organizations make in digital patient intake is primarily an investment in the normal-operations experience. Online pre-registration portals, tablet-based check-in, digital consent forms, and electronic intake questionnaires are all designed and evaluated against the experience they deliver when the EHR is running, the network is stable, and every component of the workflow is […]
What Healthcare Can Learn from Other Industries About Operational Resilience
Healthcare is frequently described as uniquely complex, and in many respects that description is accurate. The regulatory environment is dense, the consequences of failure are measured in human health rather than financial loss, and the organizational dynamics of a hospital system are unlike those of most other enterprises. This uniqueness is real. It is also […]
FAQ Friday: How Does dbtech Handle Downtime for an Organization That Has Just Gone Live on a New EHR?
Organizations that have recently gone live on a new EHR are in one of the highest-risk windows for unplanned downtime events, and they are often simultaneously in the lowest-readiness state for managing those events effectively. The go-live period concentrates several downtime risk factors that do not typically coexist at other points in the EHR lifecycle. […]
October 9, 2026
How to Build a Downtime Program That Holds Up When Your IT Team Is Stretched Thin
Healthcare IT teams are stretched. This is not a temporary condition or a problem that more hiring will fully solve. The combination of accelerating technology change, expanding cybersecurity obligations, ongoing EHR optimization work, and the growing complexity of managing multi-vendor infrastructure in a resource-constrained industry means that most healthcare IT teams are operating at capacity […]
October 7, 2026
How to Get Clinical Leadership to Co-Own Downtime Preparedness With IT
Downtime preparedness in most healthcare organizations lives on the IT team’s agenda. There are reasonable historical explanations for this. The EHR is a technology system. When it fails, IT fixes it. The downtime solution is also a technology system. IT implements and maintains it. The policy that governs downtime procedures is written by IT and […]
How to Build a Downtime Knowledge Base That Survives Staff Turnover
Healthcare organizations invest in building downtime preparedness programs and then watch that investment erode through staff turnover. The IT director who led the implementation leaves after 18 months. The charge nurse who trained every nurse on the unit on the downtime workstations moves to a different hospital. The administrator who knew exactly how the HL7 […]
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