News
Page 1 of 33
FAQ Friday: Can dbtech Export Downtime Data in a Format That Integrates with Our Billing System Directly?
This is one of the most important questions a revenue cycle team should ask when evaluating any downtime solution, and it is one that many organizations do not think to ask until after an outage has revealed the problem firsthand. The downtime period is not just a clinical documentation challenge. It is a billing documentation […]
October 2, 2026
How Downtime Preparedness Protects the Patient Experience, Not Just Clinical Operations
The healthcare downtime conversation is almost entirely internal. IT teams talk about recovery time objectives. Clinical leaders talk about medication safety. Finance teams talk about revenue cycle disruption. The patient, who is sitting in a registration area being told that the system is down and the staff are not sure when it will be back, […]
September 30, 2026
How to Audit Your Existing Paper Forms Library Before Converting to eForms
The decision to convert from paper forms to eForms is almost always made for the right reasons: to reduce manual re-entry, improve documentation completeness, support downtime continuity, and create a better patient experience. The implementation that follows is frequently less successful than it should be not because the technology failed but because the conversion started […]
What Good Downtime Governance Looks Like at the Department Level
Most healthcare downtime preparedness discussions focus on the organizational level: the policy, the technology deployment, the executive sponsors, the IT team’s responsibilities. This organizational-level governance is necessary. It establishes the framework, sets the standards, and provides the resources that department-level programs draw on. But organizational-level governance is not where downtime preparedness actually holds or breaks […]
How to Incorporate Downtime Preparedness Into Your Annual Strategic Planning Cycle
Strategic planning in healthcare is where organizational priorities get set, resources get allocated, and the commitments that shape the coming year get made. It is also where downtime preparedness consistently fails to appear. IT leaders who want budget for downtime programs are told to submit requests through the normal budget process. Compliance teams who identify […]
How to Build a Downtime Vendor Relationship That Gets You Better Support Over Time
Healthcare organizations spend considerable time evaluating and selecting a downtime solution vendor. They spend considerably less time thinking about how to manage that relationship after the contract is signed. The result is that many organizations have a capable downtime solution and a vendor relationship that runs on autopilot: invoices get paid, support tickets get submitted, […]
FAQ Friday: Can dbtech Support a Downtime Event That Affects Only One Floor or Unit Rather Than the Whole Facility?
Can dbtech Support a Downtime Event That Affects Only One Floor or Unit Rather Than the Whole Facility? Yes, and this is an important capability because unit-specific or floor-specific outages are among the most common downtime scenarios in healthcare settings, particularly in large facilities with complex network infrastructure. A local network switch failure, a network […]
September 25, 2026
What the Next Generation of Healthcare Cyber Threats Means for Downtime Preparedness Investment
The healthcare cybersecurity threat landscape has changed more in the past three years than in the preceding decade. The ransomware attacks that dominated healthcare breach headlines from 2020 to 2023 were serious, but they were also relatively predictable in their mechanics: encrypt the data, demand payment, negotiate a settlement, restore from backup. The new generation […]
September 22, 2026
What Is Report Automation and Why Healthcare Organizations Need It
Every healthcare organization generates enormous volumes of reports. Financial reports that need to reach the CFO and department heads. Operational reports that need to go to unit managers. Compliance reports that need to be distributed to designated reviewers. Clinical reports that need to reach specific providers. Lab and imaging results that need to route to […]
How eForms Reduce Patient Intake Time in High-Volume Registration Environments
In a high-volume registration environment, the math of patient intake is unforgiving. An emergency department processing 200 visits per day has roughly seven minutes per patient to complete registration before the next patient arrives. A busy outpatient clinic with 80 scheduled appointments and unpredictable walk-in volume cannot sustain a 12-minute paper-based intake process without creating […]
Page 1 of 33
Category
[print_topics_cpt_list]