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by Chloe Williams

Step-by-Step Guide to Implementing a Healthcare Downtime Solution

Downtime is not a question of if, it's a question of when. According to research published in the Journal of Hospital Medicine, 96% of hospitals experienced at least one unplanned EHR downtime event over a three-year period. And when outages hit, they hit hard: the average hospital loses an estimated...


by Chloe Williams

How dbtech Integrates with Epic EHR to Extend Downtime Protection

Epic is the most widely deployed EHR in the United States, powering clinical workflows at many of the country's largest health systems. But even Epic goes down. And when it does, hospitals using Epic face the same challenge as every other organization: how do you keep delivering care when your...


by Chloe Williams

Downtime ROI: How to Justify EHR Backup Coverage to Finance and Executive Leadership

You know your organization needs a better downtime solution. Your clinical staff knows it. Your IT team knows it. The challenge is convincing Finance. Budget requests for downtime preparedness often lose out to competing priorities, new equipment, staffing, facility upgrades, because decision-makers struggle to quantify the return on investment for...


by Chloe Williams

How Downtime Workstations Overcome Network Downtime, Not Just EHR Outages

Most healthcare organizations think about downtime in terms of their EHR. When Epic goes down, or Cerner has an outage, that's "downtime." And they're right, but they're only half right. The more dangerous scenario is network downtime: when the network itself fails, and suddenly it's not just one system that's...


by Chloe Williams

Small Clinic vs. Large Hospital System: How Downtime Preparedness Needs Change by Size

EHR downtime is a universal risk in healthcare. Whether you operate a two-physician family practice or a 500-bed academic medical center, system outages can disrupt patient care, create compliance exposure, and generate significant operational costs. But the way downtime preparedness needs to be implemented is not the same across organization...


by Chloe Williams

Downtime from the Nurse’s Perspective: What Frontline Staff Actually Need

When an EHR goes down, the conversation quickly turns to IT recovery timelines, data backups, and executive communications. But while leadership is managing the incident from a conference room, nurses are already on the floor doing the hard work: identifying patients, administering medications, managing orders, and trying to document care...


by Chloe Williams

7 Reasons Why dbtech is the Perfect Integration for MEDITECH EHR

MEDITECH is one of the most widely used EHR platforms in the country, particularly among community hospitals, critical access hospitals, and mid-sized health systems. Its reputation for stability and comprehensive clinical functionality has made it a cornerstone of healthcare operations for thousands of organizations. But even MEDITECH goes down. Scheduled...


by Chloe Williams

Downtime Documentation: What Records You’re Required to Keep After an Outage

Most healthcare organizations focus their downtime planning on one question: how do we keep caring for patients while the system is down? That is the right priority. But there is a second question that matters just as much, and it tends to get less attention: what records are we required...


by Chloe Williams

How Often Should You Test Your Downtime Procedures? A Practical Guide for Healthcare Organizations

Healthcare organizations put significant effort into building downtime plans: assembling binders, printing forms, setting up workstations, writing policies. Then they file everything away and move on to the next priority. The problem is that an untested downtime plan is not really a plan. It is a document. And when a...


by Chloe Williams

How dbtech Integrates With Your Epic EHR to Eliminate Downtime Risk

Epic is the most widely adopted EHR platform in the United States, powering operations at hundreds of major health systems, academic medical centers, and community hospitals. Its reputation for reliability, clinical depth, and integration capabilities is well established. But Epic is not immune to downtime. Scheduled maintenance windows, network outages,...


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