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FAQ Friday: What Happens to Data Collected in dbtech When the EHR Comes Back Online?


What Happens to Data Collected in dbtech When the EHR Comes Back Online? This question gets to the heart of what separates a real downtime solution from a simple backup. The ability to continue registering patients and documenting care during an outage only delivers full value if that data flows cleanly back into the EHR […]

Healthcare IT administrator reviewing structured electronic data export from dbtech downtime system back into EHR through bi-directional HL7 interface after a system outage recovery

July 10, 2026


Why EHR Downtime Is Getting More Frequent and What Healthcare Organizations Can Do About It


A decade ago, most hospital IT teams treated EHR downtime as an infrequent event, something that happened a few times a year during planned maintenance windows or the occasional unexpected server failure. The assumption was that downtime was manageable because it was rare. That assumption no longer reflects the reality of the current operating environment. […]

IT team monitoring rising EHR downtime frequency caused by ransomware and vendor outages

July 6, 2026


Why Patient Safety and Downtime Preparedness Are the Same Conversation


Patient safety in healthcare is typically framed around clinical practices: medication administration protocols, surgical checklists, fall prevention programs, infection control procedures. These are the domains where errors happen and where quality improvement efforts are concentrated. What rarely appears on the patient safety agenda, despite evidence that it belongs there, is EHR downtime preparedness. The framing […]

nurse using a downtime workstation to protect patient safety during an EHR outage


How to Run a Downtime Drill That Actually Tests Your Real Gaps


Most healthcare organizations that run downtime drills come away feeling reasonably good about their preparedness. The workstations came on. Staff accessed the system. The census was visible. The drill ended, the EHR came back online, and the team moved on. The problem is that most downtime drills are designed to demonstrate that the technology works, […]

hospital staff practicing downtime procedures during a scheduled EHR downtime drill


How State Health Department Surveys Evaluate Downtime Preparedness


Most healthcare organizations think about downtime preparedness in the context of Joint Commission accreditation. The Joint Commission is visible, its standards are well documented, and the accreditation survey is a known event that organizations prepare for explicitly. What gets less attention is the parallel world of state health department surveys, which operate on their own […]

state health department surveyor reviewing hospital downtime preparedness documentation


How Downtime Disrupts the OR and What Surgical Teams Need in a Backup Plan


The operating room is one of the most controlled environments in a hospital. Every instrument is counted. Every step in the surgical workflow is sequenced and verified. The margin for error is extraordinarily thin. When an EHR goes offline during or immediately before a surgical case, that controlled environment does not disappear, but the information […]

surgical team reviewing a backup plan for OR downtime during an EHR outage


After the Outage: A Step-by-Step Guide to Reconciling Downtime Data Back Into the EHR


The moment the EHR comes back online after a downtime event, most clinical and administrative staff experience a wave of relief. The system is back. The crisis is over. In reality, the work of managing the downtime event is only partially complete. The documentation, registrations, forms, and clinical data collected during the outage period now […]

Health information staff reconciling downtime-collected patient data back into a restored EHR system


How to Use a Downtime Audit to Prepare for Accreditation


Accreditation preparation in healthcare is a process of making sure the organization can demonstrate what it claims to be doing. For most clinical and operational programs, that means reviewing policies, confirming that procedures match what is written, and ensuring that staff can articulate what they would do in a given scenario. Downtime preparedness is no […]

Healthcare team conducting a downtime audit to prepare for Joint Commission and CMS accreditation reviews


How IT Directors Can Build a Downtime Preparedness Program That Actually Sticks


Most healthcare IT directors have some version of a downtime program. There are workstations somewhere. There is a policy document in the system. Someone ran a drill at some point. The challenge is not starting a downtime preparedness program. The challenge is building one that actually sticks, one that remains current, tested, and functional over […]

Healthcare IT director presenting a sustainable downtime preparedness program to hospital leadership


How EHR Migration Affects Your Downtime Readiness and What to Do About It


EHR migrations are among the most complex and highest-risk projects a healthcare organization undertakes. The planning cycles are long, the resource demands are significant, and the potential for disruption during go-live is well understood. What is less frequently discussed is how an EHR migration affects downtime readiness, not just during the go-live window but throughout […]

Healthcare IT team managing downtime readiness throughout an EHR migration project timeline


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