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FAQ Friday: How Does dbtech Handle Planned Downtime Windows for EHR Upgrades?
How Does dbtech Handle Planned Downtime Windows for EHR Upgrades? Planned downtime is a different kind of challenge than unplanned downtime, and in one important way it is actually an advantage: you know it is coming. That advance notice changes the preparation equation entirely and gives healthcare organizations the opportunity to get far more value […]
July 31, 2026
How to Evaluate Whether Your Downtime Policy Would Survive a Real Survey Finding
Most healthcare organizations that have been through an accreditation survey have a downtime policy. It was written or updated in the months before the survey, reviewed by the compliance team, and filed in the policy management system. The surveyor asked about it, someone produced it, and the organization moved on. What most organizations do not […]
July 27, 2026
How to Create a Downtime Communication Plan That Keeps Everyone Informed During an Outage
When an EHR goes offline, two problems emerge simultaneously. The first is operational: clinical and administrative workflows need to shift to backup procedures. The second is informational: every person in the organization who depends on the EHR needs to know what is happening, what to do, and when to expect resolution. The operational problem gets […]
How Healthcare Organizations Should Document Downtime Events for Legal and Regulatory Protection
When an EHR outage ends and the system is restored, most healthcare organizations treat the event as closed. The IT team issues a communication that normal operations have resumed. Clinical staff return to the EHR. The backlog of downtime-period documentation gets reconciled over the following hours or days. And unless something went wrong during the […]
How Downtime Affects Maternal and Labor and Delivery Units Specifically
Every clinical unit in a hospital has something to lose when the EHR goes offline. Labor and delivery has more to lose than most. The combination of high clinical acuity, time-sensitive decision-making, two patients in every encounter rather than one, and the emotional weight of a birth event creates a downtime environment unlike any other […]
FAQ Friday: Can dbtech Support Multiple Departments with Different Downtime Workflows?
Can dbtech Support Multiple Departments with Different Downtime Workflows? Yes, and this is one of the features that makes dbtech particularly well suited for hospital environments where the downtime needs of the ED, nursing units, pharmacy, registration, and other departments are genuinely different from each other. A one-size-fits-all downtime approach creates friction in every department […]
July 24, 2026
How dbtech Supports Ambulatory Clinics Running Smaller EHR Platforms
The healthcare downtime conversation is dominated by the large EHR platforms. Epic goes down at a major health system. Cerner experiences a connectivity issue across a hospital network. MEDITECH undergoes a planned upgrade window. These events are visible, well-documented, and drive most of the investment in downtime preparedness infrastructure. What gets far less attention is […]
July 20, 2026
How the Shift to Value-Based Care Changes the Stakes of EHR Downtime
The shift from fee-for-service to value-based care is the most significant structural change in healthcare reimbursement in a generation. For most clinical and financial discussions, that shift is understood as a change in how care is paid for. What is less frequently discussed is how it changes the stakes of EHR downtime. In a fee-for-service […]
How Long Should Healthcare Organizations Retain EHR Data: A Compliance Guide
Healthcare data retention is one of those compliance areas that most organizations believe they have under control and few have examined closely enough to be confident about. The general awareness that medical records must be kept for a certain number of years is widespread. The specific requirements, including how those requirements vary by record type, […]
How to Calculate the True ROI of a Downtime Solution
Every healthcare CFO who receives a proposal for a downtime solution asks the same question: what is the return on this investment? It is a reasonable question, and for most downtime solution vendors, it is one that gets answered with vague references to per-minute downtime costs and a general assertion that the solution pays for […]
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