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How Long-Term Acute Care Hospitals Face Different Downtime Risks Than Standard Acute Care Facilities
Long-term acute care hospitals occupy a distinct and often underappreciated position in the healthcare continuum. They serve patients who are too medically complex for skilled nursing facility care but who no longer require the resources of a traditional acute care hospital. These patients typically have multiple comorbidities, require extended ventilator weaning, wound management, or infectious […]
September 14, 2026
How to Digitize Your Charity Care Application Process with dbtech
The charity care application process is one of the most administratively complex and paper-intensive workflows in healthcare. A patient seeking financial assistance must provide income documentation, tax information, household size verification, and a completed application form. Financial counselors must collect, review, and store that documentation, determine eligibility, communicate the determination, and maintain a complete record […]
How to Set and Communicate Downtime Response Expectations Across a Large Clinical Staff
Setting downtime response expectations in a small clinic where every staff member knows each other and shares a single workflow is a manageable communication challenge. Setting them across a 500-bed hospital with multiple nursing units, an ED, an OR, a pharmacy, dozens of ancillary departments, and a staff that includes permanent employees, agency nurses, and […]
What a Mature Downtime Preparedness Program Looks Like After Three Years of Consistent Investment
Most healthcare organizations that invest in downtime preparedness are thinking about the immediate problem: getting a functional downtime solution in place before the next significant outage. That is the right place to start. What is less often discussed is what the program looks like three years later when the initial implementation is behind them, the […]
FAQ Friday: How Does dbtech Handle Downtime at a Facility That Runs Two Different EHR Systems Simultaneously?
How Does dbtech Handle Downtime at a Facility That Runs Two Different EHR Systems Simultaneously? Running two EHR systems simultaneously at a single facility is more common than most people outside healthcare IT realize. A hospital may run Epic for its acute care workflows while using a separate behavioral health EHR for its psychiatric unit, […]
September 11, 2026
How to Create a Downtime Tabletop Exercise That Prepares Leadership for Real Decisions
Tabletop exercises in healthcare tend to follow a predictable pattern. A scenario is presented. Participants describe what they would do. Someone notes that the policy covers this. The facilitator moves to the next scenario. The session ends with a general sense that the organization has thought through the relevant situations. Nothing changes. The problem is […]
September 7, 2026
FAQ Friday: How Does dbtech Support Multi-Site Organizations with Different EHRs at Each Location?
How Does dbtech Support Multi-Site Organizations with Different EHRs at Each Location? This is one of the most common questions we receive from health systems and regional hospital networks that have grown through acquisition and now operate with two, three, or more different EHR platforms across their portfolio. The concern is understandable: if a downtime […]
September 4, 2026
The Hidden Financial Cost of Healthcare Organizations That Are Underinsured for Cyber and Downtime Events
Healthcare organizations purchase cyber liability insurance with the general understanding that it provides protection against the financial consequences of a data breach or ransomware attack. Many also carry business interruption coverage that is intended to compensate for revenue lost during a significant operational disruption. The assumption, often unexamined, is that between these two policies, the […]
September 3, 2026
Downtime Preparedness for Dialysis Centers: A Workflow Most Organizations Overlook
Dialysis centers are among the most medically complex outpatient environments in healthcare. Three times per week, patients whose kidneys have failed arrive for treatments that are not optional and cannot be delayed without serious clinical consequences. The treatment itself is technically demanding, involving precise machine settings, careful monitoring of fluid removal, and the management of […]
How eForms Improve the Patient Experience During Intake and Consent Workflows
The first thing most patients experience when they interact with a healthcare organization is a clipboard. A stack of forms. The same demographic information they provided last time, and the time before that. A consent form written in language that requires a law degree to parse. A pen that works half the time. A signature […]
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