by Chloe Williams | Sep 17, 2026 | Downtime
Yes, and a downtime event that begins during a shift change is one of the scenarios that most effectively reveals gaps in a preparedness program that are invisible under normal conditions. It is also, unfortunately, a scenario that is not rare. Shift changes are...
by Chloe Williams | Sep 14, 2026 | Downtime
Long-term acute care hospitals occupy a distinct and often underappreciated position in the healthcare continuum. They serve patients who are too medically complex for skilled nursing facility care but who no longer require the resources of a traditional acute care...
by Chloe Williams | Sep 14, 2026 | Downtime
The charity care application process is one of the most administratively complex and paper-intensive workflows in healthcare. A patient seeking financial assistance must provide income documentation, tax information, household size verification, and a completed...
by Chloe Williams | Sep 14, 2026 | Downtime
Setting downtime response expectations in a small clinic where every staff member knows each other and shares a single workflow is a manageable communication challenge. Setting them across a 500-bed hospital with multiple nursing units, an ED, an OR, a pharmacy,...
by Chloe Williams | Sep 14, 2026 | Downtime
Most healthcare organizations that invest in downtime preparedness are thinking about the immediate problem: getting a functional downtime solution in place before the next significant outage. That is the right place to start. What is less often discussed is what the...
by Chloe Williams | Sep 7, 2026 | Downtime
Tabletop exercises in healthcare tend to follow a predictable pattern. A scenario is presented. Participants describe what they would do. Someone notes that the policy covers this. The facilitator moves to the next scenario. The session ends with a general sense that...
