by Chloe Williams | Jul 6, 2026 | Downtime
Most healthcare organizations think about downtime preparedness in the context of Joint Commission accreditation. The Joint Commission is visible, its standards are well documented, and the accreditation survey is a known event that organizations prepare for...
by Chloe Williams | Jul 6, 2026 | Downtime
The operating room is one of the most controlled environments in a hospital. Every instrument is counted. Every step in the surgical workflow is sequenced and verified. The margin for error is extraordinarily thin. When an EHR goes offline during or immediately before...
by Chloe Williams | Jul 6, 2026 | Downtime
The moment the EHR comes back online after a downtime event, most clinical and administrative staff experience a wave of relief. The system is back. The crisis is over. In reality, the work of managing the downtime event is only partially complete. The documentation,...
by Chloe Williams | Jul 6, 2026 | Downtime
Accreditation preparation in healthcare is a process of making sure the organization can demonstrate what it claims to be doing. For most clinical and operational programs, that means reviewing policies, confirming that procedures match what is written, and ensuring...
by Chloe Williams | Jul 6, 2026 | Downtime
Most healthcare IT directors have some version of a downtime program. There are workstations somewhere. There is a policy document in the system. Someone ran a drill at some point. The challenge is not starting a downtime preparedness program. The challenge is...
by Chloe Williams | Jul 6, 2026 | Downtime
EHR migrations are among the most complex and highest-risk projects a healthcare organization undertakes. The planning cycles are long, the resource demands are significant, and the potential for disruption during go-live is well understood. What is less frequently...
