by Chloe Williams | Jun 12, 2026 | Downtime
In most hospital departments, an EHR outage is a serious disruption. In the emergency department, it is a crisis. The ED operates at a pace and with a level of acuity that leaves no room for manual workarounds. Every patient who walks through the door needs to be...
by Chloe Williams | Jun 12, 2026 | Downtime
When a hospital’s EHR system goes offline, the immediate experience looks similar regardless of the cause: screens go dark, workflows stop, staff reach for backup procedures, and administrators start making calls. That surface-level similarity leads many...
by Chloe Williams | Jun 12, 2026 | Downtime
Most healthcare organizations have a business continuity plan. Far fewer have a business continuity plan that actually holds up when the EHR goes offline. The gap between the two is significant. A general BCP might address physical disasters, staffing shortages, or...
by Chloe Williams | Jun 12, 2026 | FAQ Friday
dbtech works alongside your EHR’s native downtime mode and fills in the significant gaps it leaves behind. This is one of the most common questions we hear from organizations evaluating their downtime preparedness, and it’s a fair one. Epic, Cerner,...
by Chloe Williams | Jun 5, 2026 | FAQ Friday
Yes, and it’s one of the most important safety features your downtime setup should have. When an EHR goes down, one of the first concerns for clinical staff isn’t just accessing patient data, it’s making sure the right data is applied to the right...
