by Chloe Williams | Jul 31, 2026 | Downtime
How Does dbtech Handle Planned Downtime Windows for EHR Upgrades? Planned downtime is a different kind of challenge than unplanned downtime, and in one important way it is actually an advantage: you know it is coming. That advance notice changes the preparation...
by Chloe Williams | Jul 27, 2026 | Downtime
Most healthcare organizations that have been through an accreditation survey have a downtime policy. It was written or updated in the months before the survey, reviewed by the compliance team, and filed in the policy management system. The surveyor asked about it,...
by Chloe Williams | Jul 27, 2026 | Downtime
When an EHR goes offline, two problems emerge simultaneously. The first is operational: clinical and administrative workflows need to shift to backup procedures. The second is informational: every person in the organization who depends on the EHR needs to know what is...
by Chloe Williams | Jul 27, 2026 | Document Management
When an EHR outage ends and the system is restored, most healthcare organizations treat the event as closed. The IT team issues a communication that normal operations have resumed. Clinical staff return to the EHR. The backlog of downtime-period documentation gets...
by Chloe Williams | Jul 27, 2026 | Downtime
Every clinical unit in a hospital has something to lose when the EHR goes offline. Labor and delivery has more to lose than most. The combination of high clinical acuity, time-sensitive decision-making, two patients in every encounter rather than one, and the...
