by Chloe Williams | Oct 16, 2026 | Downtime
A full facility power outage is a meaningfully different scenario from an EHR-only outage, and it raises specific questions about what happens to the downtime workstations and the patient data they contain when power is lost. The answer depends on several factors...
by Chloe Williams | Oct 13, 2026 | Downtime
There is a specific and recognizable pattern in how healthcare organizations that have never experienced a major EHR outage approach downtime preparedness. The policy exists and has been reviewed within the past year. The workstations are deployed and appear to be...
by Chloe Williams | Oct 13, 2026 | Downtime
A downtime drill that is announced two weeks in advance, conducted during a low-volume period, staffed by the most experienced permanent employees, and focused on confirming that the technology turns on is not a stress test. It is a demonstration. It confirms that the...
by Chloe Williams | Oct 13, 2026 | Downtime
Strategic planning in healthcare is where organizational priorities get set, resources get allocated, and the commitments that shape the coming year get made. It is also where downtime preparedness consistently fails to appear. IT leaders who want budget for downtime...
by Chloe Williams | Oct 13, 2026 | Downtime
The investment healthcare organizations make in digital patient intake is primarily an investment in the normal-operations experience. Online pre-registration portals, tablet-based check-in, digital consent forms, and electronic intake questionnaires are all designed...
by Chloe Williams | Oct 13, 2026 | Downtime
Healthcare is frequently described as uniquely complex, and in many respects that description is accurate. The regulatory environment is dense, the consequences of failure are measured in human health rather than financial loss, and the organizational dynamics of a...
